We Would Love to Speak at Your Next Event!
“I would tell anyone having you guys come in is money well spent if you truly want a climate-change within the organization. The approach is soft but effective.”
-Comments from another Sales and Service Culture client in VA
We’ve enjoyed sharing our passion with Non-Profits, Hospitality Industry, Banks, Credit Unions, Chapters, and Leagues in North Carolina, California, Michigan, New Hampshire, Minnesota and Virginia – let us share it with you!
Speaking Topic Suggestions: (this is a small sampling – custom topics available)
It’s Time to STAND OUT! – If asked to describe your credit union in a simple statement, could you do it? Would your employees say the same thing? If we don’t know who we are, why do we expect our members to think of us first! Find out how to catch your members and potential members eye, when financial options are available everywhere?
Our Changing Audience – What can we do to appeal to our new audience? Understand different demographics, how they like to receive information, who is doing it right and how we can compete with the big boys.
The Member Experience – It’s easy to say our competitive edge is service - but everyone says that! How do we truly deliver? Create service magnets within your organization and watch your business grow.
Communication Success – I’m supposed to work with you, but I don’t like you! Simple help in understanding where communication breaks down and how to avoid pitfalls.
Don’t Be Afraid – Change Can Be A Good Thing – Think about change in small degrees and watch the momentum carry you into success. We’ll focus on what we can change and work towards what seems impossible.
CU On the Other Side – If you are stuck and just don’t feel like you can climb the mountain in front of you, this workshop is for you! Learn how to take the first steps to begin climbing the mountain of negativity and begin to shine on the other side.
Kick Your Creativity Up a Notch! – We’ll share some basic and easy tips to take back to your office to use tomorrow. This session will focus on how to hear from ALL of your staff, not just the vocal ones. We will walk through ways to find out where the issues are and what makes you great!
“In leadership meetings when we talk about "Branding from the Inside Out" the managers understand what we mean… and have referred to the CU Achieve program in comments.”
-Comments from a Sales and Service Culture client in VA
“You were absolutely excellent!! I heard lots of great comments and you're so easy to listen to. I thought the panel questionnaire was an awesome approach - it's different than anything we've done before… we always love seeing you!!!”
-Marketing employee from $900 Million credit union
“Thank you for your spirit and commitment to our "cause" and for showing a sincere interest in our staff and our management team!!”
- Current client comments after a recent visit
